Sales Development Rep (SDR)

1w1 week ago

Global Payments

Charlotte, US · Full-time · $55,000 – $75,000

About this role

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence. We deliver best-in-class payment technology and software solutions.

Join our dynamic team to proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals. Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns while executing highly personalized outreach that demonstrates understanding of industry challenges like speed of service and labor constraints.

Partner closely with Enterprise Account Executives to execute targeted account strategies and multi-threaded engagement. Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows while providing real-time feedback on prospect objections and market trends.

Maintain precise CRM hygiene using tools like Salesforce, Outreach, Apollo, ZoomInfo, and LinkedIn Sales Navigator to maximize contact velocity. Track activity metrics, pipeline creation, conversion rates, and account-based campaign performance. Make your mark on the payments technology landscape of tomorrow.

Requirements

1–3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech
Strong understanding of enterprise buying cycles and multi-stakeholder environments
Exceptional verbal, written, and presentation communication skills
Ability to conduct structured discovery and articulate value around operational efficiencies, digital transformation, and guest experience
Comfortable working in long sales cycles (12–24 months) and contributing to account-based strategies
Highly organized, self-driven, and able to manage high-volume prospecting while maintaining quality
Experience prospecting into QSR, Fast Casual, or enterprise restaurant brands
Knowledge of POS systems, digital menu technology, kitchen automation tools, or familiarity with MEDDICC

Responsibilities

Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals
Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest
Execute highly personalized outreach that demonstrates understanding of industry operational challenges
Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations
Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs
Set high-quality meetings and product demonstrations for Enterprise Account Executives
Partner closely with Enterprise AEs to execute targeted account strategies and support multi-threaded engagement
Maintain precise CRM hygiene and utilize sales engagement tools to track metrics